Our Privacy Policy

Who We Are:

Applied Neuroscience, Inc. is a Florida Corporation.
Our website address is: https://appliedneuroscience.com.

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture, if you have one, is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms:

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With:

Your information sacred to us, we will never sell or abuse it and we do not share any of the information we collect from you with a Third Party for marketing purposes. Only when necessary do we share specific information with a third parties, such as to process your payment or to fulfill an order for equipment (if required by law).  See the What We Share with Others to Process Your Order section, under the We Collect Information About You During the Checkout Process heading below.

How Long We Retain Your Data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data:

The information gathered from one of our embedded Download Forms is securely sent to our WuFoo account and is stored on one of their secure servers.  Then the relevant inform pertaining to each form is sent to our MailChimp Account on one of their Secure servers.  We do not share any of the information we collect via our Download Forms with a Third Party.  You may choose not to receive future promotional or advertising emails from us by selecting the unsubscribe link at the bottom of each email that you receive from us.  Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” or “Customer Service Request” or “Pure Chat Emails” request, as well as, administrative, maintenance and operational emails.

The information gathered from our Contact Us form or our Customer Service Request Form is securely sent to our WuFoo account and is stored on one of their secure servers. The inform submitted on each form is then sent to our Company email address so one of our Sales or Customer Service Representatives may respond to your request. We do not share any of the information we collect via our Contact Us form or our Customer Service Request Form with a Third Party.

YouTube:

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under Google’s Privacy Policies.

Vimeo:

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy.

Social Media Plugins:

Our Site also uses the following social media plugins Facebook, Twitter and LinkedIn to enable you to easily share information with others. When you visit our Site, the operator of the social plugin can place a cookie on your device, enabling that operator to recognize individuals who have previously visited the Site. If you are logged into the social media website while browsing our Site, the social media plugins allow that social media website to share personal information about your activities on our Site with other users of their social media website. We do not control any of the content from the social media plugins. For more information about social plugins from other media websites you should refer to those sites’ privacy policies.

California Online Privacy Protection Act Compliance:

We value your privacy and  we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your consent.

While You Visit Our Online Store, We Will Track:

Products you have viewed: we will use this to, for example, show you products you have recently viewed.
Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We will also use cookies to keep track of cart contents while you are browsing our site.

What We Collect and Store:

We request your name; billing address; credit card number and expiration date; email address, phone number and shipping address (only if required). We keep this information on a secure server to protect it from others because consider this information to be private. We only use the information for the limited purposes of processing your orders, administering your account on our site (if you opted to create an account), and to notifying you of products that may have left in your cart.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We keep this information on a secure server to protect it from others because consider this information to be private. We will use this information for purposes, such as, to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Set up your account for our store.
• Comply with any legal obligations we have, such as calculating taxes.
• Improve our store offerings.
• Send you marketing messages, if you choose to receive them.
• If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on Our Team has Access to Your Private Information:

Members of our team have access to the information you provide us.

The CEO, the Executive Assistant and the Administrator can access Order information like what was purchased, when it was purchased and Customer information like your name, email address, and billing and shipping information (if applicable). They also, have access to this information to help fulfill orders and process refunds.

Our Sales and Customer Support team members are then provided the Customer name, email address and what was purchased to help activate Licenses or any Add-on(s) that were purchased.

Our Sales and Customer Support team members have access to any customer information that is on our ANI Server, to help provide support for your License(s). This information may contain, the Customer’s first & last name, the name of the company, the mailing address, email address, phone number, website URL and the name of the Distributor (if applicable). The Customers ID, NeuroGuide License ID and any add-on or per-use items & available uses (if any) that are associated with said NeuroGuide License ID, NeuroLink Pro Login ID and the number of available uses, if any.

What We Share with Others to Process Your Order:

We only share your information with the third party that helps us fill your order for any equipment, including but not limited to headsets, that you have purchased from ANI, if and only if, said the third party  supplier  is required to have the Customer’s name, mailing address and email address for their FDA records. If the customer has purchased Onsite training from one of the Headset vendor’s we will also, provide the customer’s phone number, if necessary.

Payments:

We accept Credit Card and TelCheck Payments which are processed by First Data via the Payeezy gateway.  Some of your data will be passed through the Payeezy gateway, including information required to process or support the payment, such as the purchase total and billing information.

Please see First Data’s and Payeezy Privacy Policy for more details.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.