You need to download and install the FTDI driver so that the CGX will work. You can download and install the driver from this link:

Once the file is downloaded, extract it by right clicking on the .zip file and selecting Extract All…

Open the CDM212364_Setup folder (if it is not open)

Then right click on the CDM212364_Setup.exe file and select Run as administrator, then:

  • click on Extract,
  • click on Next,
  • accept the License Agreement